Disclaimer: Please read the Refund & Cancellation Policy, given below.

Our focus is a complete satisfaction of the beneficiaries/massess. In the event, if you are displeased with the articles/ services provided , we will request you to retain the same with you as those article/service provided are free of cost. You have not purchased the same, except courier charges being paid is non-refundable for intrinsic reason. Courier service is a third party arrangements.

Being a charitable trust our motto is non-commerical.

Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

In case of delay in supply of article beyond 30 days the order may be cancelled. Beneficiaries/masses can cancel their order and request for refund of courier charges of the article not received within 30 days. The request for cancellation must be made within 15 days from the expiry of 30 days. The delivery of our articles depend on location. In case of remote location delivery may take time.

Refund Policy

As per policy , generally we don’t sell products online for commercial benefits, therefore refund request doest not imply on the same reason. However, in case you dont get any such ‘free items’ orderd by paying only the courier charges, the said charges can be refunded back in case you dont receive the article at all after expiry of 30 days from placing the order. The refund shall be made within 15 days, subject to your claim on the same by providing proof from courier tracking report or written confirmation from the courier agency.